Privacy Policy
Last Updated: March 14, 2026
Comentr LLC ("we", "us", "our") operates the Comentr platform. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
1.1. Information You Provide
- Account information — email address, username, and any optional profile details you choose to add. Passwords are securely hashed and never stored in plaintext.
- Content — threads, comments, votes, and other content you post on the platform.
- Communications — messages you send through Mod Mail, appeals, or reports.
1.2. Information Generated by Your Use
- Standing and reputation data — Global Standing, Local Standing, Standing Tier, and related scores computed from your activity.
- Reporter Reliability Score — derived from the accuracy of reports you file. This score is internal and not publicly visible.
- View events — aggregated by country and time to surface trending content. We do not maintain a persistent log of which specific threads you visited.
- Moderation records — enforcement actions taken against your account (visible in the Public Audit Log).
1.3. Information Collected Automatically
- Log data — IP address, browser type, operating system, referring URL, pages visited, and timestamps. Log data is retained for 90 days for security and debugging purposes, then deleted.
- Device identifiers — used for the Immune System (account compromise detection) and to enforce suspensions. These are hashed and not linked to advertising profiles.
1.4. Information We Do NOT Collect
- We do not use advertising trackers or sell data to advertisers.
- We do not use third-party analytics that track individual users across sites.
- We do not collect biometric data.
2. How We Use Your Information
We use your information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Operate your account and deliver the service | Contract performance |
| Detect abuse, spam, and compromised accounts (Immune System) | Legitimate interest |
| Compute Standing, reputation, and reliability scores | Legitimate interest |
| Aggregate view counts and trending content | Legitimate interest |
| Enforce System Rules and Community Rules | Legitimate interest |
| Comply with legal obligations, court orders, or law enforcement requests | Legal obligation |
| Send service-critical notifications (e.g., Terms changes, security alerts) | Contract performance |
We do not use your information for:
- Targeted advertising.
- Sale to third parties.
- Automated decision-making with legal or similarly significant effects, except as described in this policy (e.g., Standing-based feature gating).
3. How We Share Your Information
3.1. Public by Design
Content you post (threads, comments) and your public profile are visible to other users. Moderation actions appear in the Public Audit Log. Community Handles are public within their respective communities.
3.2. Service Providers
We share information with third-party providers who help us operate the platform (hosting, infrastructure, content delivery). These providers process data on our behalf under contracts that require them to protect your information and use it only for the services they provide to us.
3.3. Legal Requirements
We may disclose your information if required by law, subpoena, court order, or governmental request. Where legally permitted, we will notify you before doing so.
3.4. Business Transfers
If Comentr is acquired, merged, or sells substantially all of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or an in-platform banner before your information becomes subject to a different privacy policy.
3.5. No Sale of Personal Data
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.
4. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Until you delete your account + 30-day recovery window |
| Posted content | Until deleted by you or removed by moderation |
| Anonymized content (after account deletion) | Indefinitely (attributed to "deleted user") unless you request full removal |
| Standing and reputation scores | Until account deletion |
| Reporter Reliability Score | Until account deletion |
| Server logs (IP, user agent) | 90 days |
| Moderation records (Public Audit Log) | Indefinitely (public accountability) |
| Immune System signals | 180 days |
After Hard Delete (30 days post-account deletion), we permanently erase your account information, standing data, and reliability scores. Content you posted may be retained in anonymized form unless you request full content removal.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate data.
- Deletion — request deletion of your data (subject to legal retention obligations).
- Portability — request your data in a structured, machine-readable format.
- Restriction — request that we limit processing of your data.
- Objection — object to processing based on legitimate interest.
- Withdraw consent — where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law (generally 30-45 days).
5.1. California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information we collect, use, and disclose.
- Right to delete your personal information.
- Right to opt out of sale — we do not sell your personal information, so this right is already satisfied.
- Right to non-discrimination — we will not discriminate against you for exercising your rights.
5.2. European Economic Area Residents (GDPR)
If you are in the EEA, UK, or Switzerland, your data controller is Comentr LLC. You have the rights listed above, and you may also lodge a complaint with your local data protection authority. For cross-border data transfers, we rely on Standard Contractual Clauses or other approved mechanisms.
6. Security
We implement industry-standard technical and organizational measures to protect your data, including:
- Passwords stored using strong one-way hashing (never plaintext).
- Encryption in transit (TLS) for all connections.
- Access controls limiting employee/operator access to personal data.
- Immune System monitoring for account compromise.
No system is perfectly secure. If we discover a breach that affects your personal data, we will notify you and the relevant authorities as required by applicable law.
7. Children's Privacy
The platform is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal data, please contact us at [email protected].
8. Cookies and Similar Technologies
We use strictly necessary cookies to operate the platform (e.g., session authentication). We do not use advertising cookies, tracking pixels, or third-party analytics cookies.
If we introduce optional cookies in the future (e.g., for preferences or analytics), we will update this policy and provide a consent mechanism before deploying them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and an in-platform banner at least 30 days before the changes take effect. Your continued use of the platform after the effective date constitutes acceptance of the updated policy.
10. Contact
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: [email protected]
Entity: Comentr LLC